Better than some agent.
We are landlords. We rented our house out at Bawley Point during the long weekend in October. Tenants stole games and toys . Agent not interested. Police not interested because it was under $500. Insurance not worth claiming. tenants said they did not take, we are positive they did. there was an inventory. Agent took side of the tenant. we have pulled out of agreement with raine and horne. they should have known what was in house prior to tenant and what wasn;t . The tenant won. we lost . not good enough
If I could give 0 stars I would - I booked a holiday rental home through Stayz and paid the full amount to then be contacted by Raine & Horne advising that the owner of the home needed the house and it would not be available. They offered to find an alternative home but I received no options from them. They cancelled the booking and now 17 days on I am still waiting for my money back! If you want a holiday home - book through South Coast Holidays - amazing service and I had my bond returned within 48 hours of staying!
Asked about a property for sale. Happy to give as much information needed with out having a sales pitch or a pushy representative.
Extremely disappointing and unsatisfactory experience renting a holiday home through Raine & Horne Mollymook. The agency kept the bond for damage that had not been caused by the group staying at the house. The agent failed to account for the good character of the renters and that the house was located next to an individual who was threatening and intimidating to the group throughout the weekend. The supposed evidence used to demonstrate the damage was highly questionable. Renting a holiday house is based on mutual trust and professional courtesy. The agent at Raine and Horne failed on both counts. Be careful using Raine & Horne for any property needs - there are other reputable agencies in the area.
Raine & Horne Ulladulla is an Australian Real Estate Agency based in Ulladulla, New South Wales. Raine & Horne Ulladulla is located at 84 Princes Hwy, Ulladulla NSW 2539, Australia.
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